26843 North 71st. Place
Shipping Information:
10-day money-back guarantee >>>>>>>>>>>Return Policy:
UNOPENED BOTTLES carry a 30-DAY unconditional money-back guarantee upon shipment date, minus our shipping cost when we sent you the item. If you are not satisfied after examining the item, return the item to us. OPENED BOTTLES AND FREIGHT COSTS ARE NOT REFUNDABLE. We will accept returns of opened bottles only for a manufacturer's defect. Returned good product will have a 15% restocking fee added to the shipping fee, deducted from your refund, but you must assume the remote risk of it being stolen.
We are not responsible for shipping to wrong address if you typed incorrectly. Please check your typing and zip code.
We are not responsible for typographical errors.
Please always check your purchase for possible allergins and correct dosage on the bottle before use.
We are not responsible for allergic reactions, as anyone can have a sensitivity to a compound. We do not permit returns if your skin is sensitive to one of our creams. You may return an item UNOPENED if you examine the contents and deem it contains an allergin, at your own expense. We will refund you minus our cost of shipping it to you.
U.S. FIRST CLASS/PRIORITY AIR MAIL SHIPPING IS FREE.INSURED USPS SHIPPING IS $4.00.We ship via First Class/Priority USPS. Their delivery record is more than 99% reliable. If you accept free shipping and the remote chance it is stolen, our obligation is to prove having shipped in good faith with our dated postal receipt to your zip code, but you must assume the remote risk of it being stolen. A lost or stolen package has occurred less than 5 times in tens of thousands of orders.
We will insure orders over $500 at our expense.
NEXT DAY AIR Express is a flat rate of $20.
Please be sure to choose the correct shipping option on #3 when ordering...
Orders are usually shipped the next business day. Please note when ordering that there are two options FIRST CLASS MAIL and NEXT DAY AIR. FIRST CLASS MAIL IS FREE. NEXT DAY AIR COSTS A FLAT FEE OF $20.00. If you wish free shipping, click FIRST CLASS MAIL. Both options are air, but NEXT DAY AIR Express promises delivery either the next day or second day, depending upon the destination. ( Note - some destinations have only a second-day delivery guarantee. )
Additional charges may apply for shipping outside the USA, for insuring packages going to certain international destinations, and for OVERNIGHT SHIPPING.
Our shipment is fulfilled when package is delivered to the post office or UPS.
Packages are not automatically insured unless we ship via Express Air. If you want to insure your order, select "INSURED USPS" for an added $4.00 fee.Canada, please add $12.00 for shipping expenses.
Other international destinations, please add $24.99.
Canadian Customers, please also note deliveries to Canada have taken longer in the past months. Delivery is usally about a week, but often takes about three or four weeks. We don't know if it is our customs or yours, but please note that deliveries are sometime within a week, and without cause, sometimes in three to four weeks.
International OrdersAttention international shoppers - you must be responsible for orders shipped to your country and be responsible for your country's laws regarding dietary supplements.
We cannot be responsible for product detained or confiscated by your country!
International Rates: Unfortunately, there is no NEXT DAY AIR for international orders. When Yahoo refers to "Next Day Air" for international orders, it is actually offering "Priority Air". However, there is regular Global/Priority Air, and Express Air, for an additional fee.
Most international orders have an insurance fee added to their invoice.
For shipments to all other countries, the following rules and restrictions apply:
- Do not order items that are illegal to import into your country.
- Laws vary country to country. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products.
- If the package is seized by Customs for any reason and we do not receive the package back, we will not issue you a refund.
- If we do receive the package back after being seized and the products are in perfect condition, we will credit you the product cost, but you are still responsible for the shipping charges.
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